We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our data practices for our luxury home rental website serving Singapore. By using our website and services, you agree to the terms outlined in this policy.
Personal Information: When you create an account, submit inquiries, or communicate with our team, we collect information such as your name, email address, phone number, and mailing address. If you are a property owner, we may also collect banking information for rental payments.
Property Preferences: We gather information about your rental preferences, including desired location, property type, budget range, and specific amenities you are seeking in a luxury home.
Usage Information: Our website automatically collects information about your browsing activity, including pages visited, time spent on each page, links clicked, and search queries. This information is collected through cookies and similar tracking technologies.
Device Information: We collect information about the devices you use to access our website, including device type, operating system, browser type, and IP address.
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
With Property Owners: When you express interest in a luxury property, we share your contact information and rental preferences with the property owner or their management company to facilitate the rental process.
With Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services, including payment processors, email service providers, and analytics companies.
For Legal Compliance: We may disclose information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your information.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your information at any time, subject to legal obligations to retain certain data.
You have the right to:
We may send you emails about new property listings, rental updates, and special offers related to luxury home rentals. You can unsubscribe from these communications at any time by clicking the unsubscribe link in our emails or by contacting our customer service team.
Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Your information may be transferred to, stored in, and processed in countries other than Singapore. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to countries outside of Singapore.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.
If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise your privacy rights, please contact our customer service team through the contact information provided on our website. We are committed to addressing your concerns and working with you to resolve any privacy-related issues.
